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Enterprise Wireless in Action

UPS all wrapped up in wireless | CNET

CNET News has an interesting article about UPS’ new wireless device, which boasts an impressive SIX flavors of wireless connection in a single integrated package with enough battery life to last an entire day in the big brown truck. I have always been impressed by the way in which UPS has actually integrated wireless into its business operations. It shouldn’t be too surprising that a company whose business is all about logistics, speed, and efficiency would be one of the leading companies in the enterprise wireless space.

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Why I Want to Ban the Word “Data”

I am not picking on AT&T Wireless, but I wanted to have a familiar-looking graphic for this article (disclosure: I am an ATTW subscriber). I have heard lots of telecommunications industry analysts remark that it costs $250-300 to acquire a wireless subscriber in the United States. What does this have to do with my quest to erradicate the word “data” from carrier marketing literature? The overuse and misuse of the word “data” has convinced me that telecom companies are still learning how to market non-voice services to their customers.

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Out of Sync

My desk at work looks a bit ridiculous as it is awash in cradles for the numerous handheld devices that I use, carry, and test. At the moment, I have cradles for the following four devices on my desk:

Toshiba e740
Handspring Treo 300
Palm Vx

I am running three software programs to keep all of these devices in sync and I am constantly having problems keeping all of my data up to date. Why are all of these sync products so bad? I have a few ideas.

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Why Early Adopters are Dangerous Customers

I am a self-described (or perhaps self-confessed) early adopter of most high technology products. I care passionately about the products that I test and use and often have some pretty strong opinions about what can be done to make those products more useful. For those companies looking to get feedback from early customers, there are probably a few things to bear in mind…

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Why “the when” Matters for Cutting Edge Technology

As a venture investor, one of the really difficult questions to get my hands around is this real question of the market and when it will develop. You can read lots of market reports from Gartner, IDC, or Forrester that predict the elusive $[x] billion market for technology 4-6 years in the future. Nobody believes these research reports, for the most part, but every private company that I see quotes them extensively and puts them in their slide decks. If you really think about it, though, the question of “when” a market really emerges and is addressable has very real consequences for anyone involved in cutting edge technology.

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Is the N-Gage a Gameboy Killer?

I am an avid video game player and am quite intrigued by what I saw from Nokia at the CTIA show in New Orleans. The N-Gage is the first real competitor that I have seen for my beloved Gameboy Advance. I was all set to purchase the Gameboy Advance SP, but the Nokia N-Gage has given me a reason to pause, at least momentatirly. The technical capabilities in these devices say a lot about where portable gaming is going…

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Why Great Gadgets are So Hard (and expensive) to Build

As a self-professed gadget geek, I often think about why it is so hard to build a great gadget that really works for a meaningful number of people. I have talked to a number of people who both invested in and supported very successful gadget companies and I think that I have identified two of the main issues that make this such a difficult space to penetrate.

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