Posts Tagged ‘amazon’

What Can Facebook Learn from Google Checkout and Amazon Payments?

I’ve been thinking a lot about this whole idea of “Pay With Facebook” and the ability for people to eventually use their Facebook credentials to pay for things on and off Facebook. When I was at Google, I worked on Google Checkout for a year and have also been spending a lot of time studying [...]

Why Didn’t the New York Times or the WSJ Sell Me My Kindle 2?

As I’ve mentioned in previous posts, in really excited about the arrival of my Kindle 2. I love books, magazines, and newspapers, so I’m sure I’ll get a lot of value out of it. But I’m not sure why re NYT or WSJ didn’t give me the opportunity to buy it directly from them. Why [...]

Best Customer Service Email from Amazon on My Pending Kindle

This might be the best customer service response email I’ve ever received. It’s not really the kind of thing I would normally blog, but it was so entertaining I had to share it. I wrote to Amazon to ask them if the Kindle 2 rumors are true (full disclosure: I have a pending order in [...]