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	<title>Charles Hudson&#039;s Weblog &#187; renkoo</title>
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		<title>Renkoo and the Facebook Success Plan Problem</title>
		<link>http://www.charleshudson.net/renkoo-and-the-success-plan-problem?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=renkoo-and-the-success-plan-problem</link>
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		<pubDate>Fri, 21 Sep 2007 19:55:34 +0000</pubDate>
		<dc:creator>charles</dc:creator>
				<category><![CDATA[boozemail]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[renkoo]]></category>

		<guid isPermaLink="false">http://blog.charleshudson.net/?p=369</guid>
		<description><![CDATA[Sometimes you come across an article that&#8217;s just a great example for something you&#8217;ve been thinking about for awhile. Over on Inside Facebook there&#8217;s a great post about how Renkoo&#8217;s Boozemail application has become really popular. Given that the application is driving a lot of traffic over to Renkoo, they&#8217;re faced with the question of [...]]]></description>
			<content:encoded><![CDATA[<p>Sometimes you come across an article that&#8217;s just a great example for something you&#8217;ve been thinking about for awhile. Over on Inside Facebook there&#8217;s a <a href="http://www.insidefacebook.com/2007/09/20/we-have-3000000-users-now-what-startup-asks/">great post</a> about how Renkoo&#8217;s Boozemail application has become really popular. Given that the application is driving a lot of traffic over to Renkoo, they&#8217;re faced with the question of what to do with all of this newfound traffic.</p>
<p>My first reaction to reading this post was &#8220;well, what was your success plan?&#8221; &#8211; what were you planning to do if this thing really took off and why did you do it in the first place? It&#8217;s kind of hard to deal with success (and I think traffic is a good proxy for success here) if you&#8217;re not clear about your objective up front. I don&#8217;t think Renkoo is alone in having created Facebook apps that are not directly tied to their core business or where there isn&#8217;t a clear way to convert the newfound traffic &#8211; they are just one of the few people who happen to have to deal with the problem head on due to their success. It seems there are 3 good reasons to build a Facebook app:<br />
<strong>1. Become famous</strong> &#8211; You&#8217;re an independent developer and you want to put something out there that will boost your public profile. People will know you were the guy/gal who invented and built such and such app.<br />
<strong> 2. Brand awareness</strong> &#8211; The application is not directly about acquiring users for your service; the point is to expose users to your brand and hope that it drives traffic back to your core service. If your core service is good and relevant, ideally you&#8217;ll attract some people who end up converting to users.<br />
<strong> 3. User acquisition</strong> &#8211; You have some Facebook application that is designed to acquire new users. The experience on Facebook is similar to your core non-Facebook service so it&#8217;s really a way to give users a teaser/taste before they sign up for the application.</p>
<p>It seems to me the big unasked question is why the Boozemail crowd isn&#8217;t converting. Is it because they just don&#8217;t like Renkoo or is it something else? If you&#8217;re getting that much traffic from Boozemail and none of it is converting to your core service, maybe you should take a hard look at the core service and think if you&#8217;re in the right business &#8211; that is not a Renkoo-specific comment but just a general thing to consider. I&#8217;m not suggesting they bet the farm on the Facebook platform, but all of this non-converting traffic might just be shining a bright light on some other problems with the core business.</p>
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