Posted in: Products, Search

A Match Made in Heaven – Q&A Systems and Mailing Lists

I have been spending a lot of time thinking about Q&A systems lately, largely because I think it’s an opportunity that’s becoming interesting again. In thinking about what can be done to improve the quality of Q&A systems, it appears to me that all of the systems out there (perhaps with the exception of Yahoo!) […]

Posted in: enterprise

More on Enterprise 2.0 – The Hidden Power of the Expense Report

I have been reading a handful of well-written and interesting posts beating the drum about how some of the great things that leading-edge consumers in the web space have come to know and love (tagging, bookmarking, AJAX-enabled interfaces, etc) will inevitably make their way to the enterprise in some form of “Enterprise 2.0” and I […]